Frequently Asked Questions
Service Area: Killeen, TX — including Fort Hood and I-14 corridor
Common Questions
How fast can you arrive?
Arrival times depend on zip code, time of day, and traffic. We provide clear ETAs and keep you updated.
Do you verify vehicle ownership before unlocking?
Yes. We follow Texas-aligned verification to ensure every unlock is legal and documented.
What tools do you use to avoid damage?
Soft wedges, reach tools, and careful manipulation. No pry bars or metal hooks.
How do jump starts work?
We use modern jump boxes with controlled output — safer for today’s electronics.
Can you change my flat tire?
Yes. We swap to your spare and check PSI before you go.
How does fuel delivery work?
We deliver up to 2 gallons using sealed containers and proper nozzles.
What are your hours?
Monday–Friday, 7:00 AM – 5:00 PM. After-hours available with surcharge.
Do you accept cash?
Yes. We also accept debit, credit, and mobile payments. No checks.
Are you a locksmith?
No. We do not cut keys or program fobs — only non-invasive unlocks.
Do you serve Fort Hood and nearby corridors?
Yes. We cover Fort Hood, I-14, and listed Killeen zip codes.
Is there a service call fee?
Yes. $25 during business hours; +$50 after-hours. Separate from service rate.